Family Assistance

Created to be “one-stop” shops, Family Assistance Centers have been set up around the state to serve the needs of service members and their Families by providing Six Essential Services. Whether pre, during or post deployment, these centers offer information and referral services to all Service members and their Families’ regardless of their branch of service or duty status.

The state of Florida has been divided into eight “Areas”. Each Area Family Assistance Center serves the service members and Families that live in that area. Not being located near a military installation or facility is no longer a roadblock to getting services and support, Family Assistance Centers can provide assistance and services that you need where you live.

What are the Six Essential Services?
Give me some examples!

Legal Resource and Referral

  • Assistance with Power of Attorney/Wills
  • Information and assistance with Service Members Civil Relief Act
  • Assistance with referral for ESGR(Employer Support for the Guard and Reserve)

Financial Resource and Referral

  • Understanding Military Pay
  • Assistance with Financial assistance and loan applications through the American Red Cross and other agencies
  • Referral to the availability of outside grants
  • Provide referrals for budgeting classes


TRICARE Resource and Referral

  • Provide general information on insurance benefits
  • Assist with TRICARE Medical and Dental applications
  • Assist with finding local participating providers
  • Assist with challenging claim denials

ID Cards and DEERS

  • Provide information on DEERS Rapids Centers
  • Assist with obtaining and ID card

Crisis Intervention and Referral
Provide assistance with the following:

  • Domestic Abuse
  • Child Abuse/Neglect
  • Danger to Self and/or Others
  • Abuse/Neglect of a Vulnerable Adult

Community Information and Outreach
Provide a list of local Community resources including but not limited to the following:

  • Assist with Child Care resource and referral
  • Assist with referral to local financial resources
  • Assist with finding a local Family Readiness group to assist with Family Readiness

Family Assistance Center Regions and locations

Family Programs map

To contact Family assistance Centers:

Area 1 Family Assistance Center Specialist: Carol Atwell
3121 North Lisenby Avenue, Room 151, Panama City, FL 32405-2715
(850) 596-2683
Fax: (850) 872-4563

Area 2 Family Assistance Center Specialist: Matthew Reeves
1225 Easterwood Drive, Room 12, Tallahassee, FL 32311-3599
(850) 528-9476
Fax: (850) 414-9748

Area 3 Family Assistance Center Specialist: Lori Culberson
5629 State Road 16 West, Camp Blanding Bldg. 2090, Starke, FL 32091
(904) 814-4489
Fax: (904) 682-3289

Area 4 Family Assistance Center Specialist: Susie Fairchild
8551 W. Venable Street, Crystal River, FL 34429
(352) 516-7109
Fax: (352) 795- 6389

Area 5 Family Assistance Center Specialist: Nancy Lay
8385 Daetwyler Drive, Room 20, Orlando, FL 32827-5014
(321) 231-0102
Fax: (407) 856-6581

Area 6 Family Assistance Center Specialist: Ray Perez
2801 Grand Ave, Room NG105, Pinellas Park, FL 33782-6140
(813) 376-6463
Fax: (727) 568-5360

Area 7 Family Assistance Center Specialist: Stewart Raiman
2890 Ringling Blvd, Room 138, Sarasota, FL 34237-5398
(941) 809-4096
Fax: (941) 361-6346

Area 8 Family Assistance Center Specialist: Gary Hodgson
3193 Gun Club Rd., West Palm Beach, FL 33406
(305) 684-1092